How can I lead during these incredible times of change if I don’t understand AI at a hands-on level?

The skill that seems to matter more than any other right now: Navigating change.

I’ve been spending the past couple of months deep in the world of AI and just wrapped up MIT’s Artificial Intelligence for Business Strategy course. I wanted to step back and understand two things: How did we actually get here? And how can we shape the world that we want with AI at the forefront?

Thirteen years ago today, the HEINEKEN USA management team went skydiving in Miami. That team remains one of my all-time favorites because we spent so much intentional time becoming a cohesive, high-performing unit. The growth—individually and together—was some of the most transformative of my career.